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Comments & Complaints

If you have any suggestions for improvement of the service we provide, kindly contact our practice manager, Mrs Helen Rubie, in writing.

Complaints should also be made through the practice manager. Complaints will be treated seriously and acknowledged usually in writing within five working days of receipt.

If you require further assistance regarding where to direct your complaint regarding an NHS Service please contact: Patient Relations, Health House, Grange Park Lane, Willerby, East Yorkshire, HU10 6DT. Tel No: 01652 251125. Email:

NHS England, North Yorkshire and Humber Area Team

This is the organisation responsible for the provision of primary healthcare Commissioning services in this area. Formerly known as the NHS North Lincolnshire, it can be contacted as follows:

NHS England (North Yorkshire and Humber Area Team)
PO Box 16738
B97 9PT
Telephone: 03003 112233

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