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Online Services

nhs app

Try the new NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use systmonline available at Cedar Medical Practice you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

SystmOnline

We now have the following patient services available online via the ‘systmonline’ link on our practice website.

Appointment Booking - Doctor’s appointments are available to book up to 2 weeks in advance.  You will only be able to book 1 appointment at a time.  You can also cancel an appointment online up to 2hrs before the appointment time. 

Repeat Prescription Ordering - Please remember to allow notice of 48 hours for your prescription requests.

Access to Medical Records - You can view a ‘Summary of your Patient Record’.  The summary will contain the following information only: Allergies & Sensitivities, Acute Medication (issued in the last 12 months), Current Repeat Medication, Past Repeat medication (discontinued in the last 6 months).

Access to detailed coded records - You may now request access to your coded medical records via systmonline - this is your full coded medical records held on our clinical IT system only, any historical paper records will not be included. (If you require access to your historical paper records this must be requested in writing to the Practice Manager and there will be a charge associated with this service)
Following receipt of your request to access your online coded records please be advised it may take the practice up to 10 working days to review your application and grant access if appropriate.

This is a guide only and in some circumstances may take longer and will therefore be placed on a waiting list.

Click here to download important information regarding online services

In order to have access to the online service you must present in person at reception with photographic ID (i.e. passport). On receipt the receptionist will issue you with instructions and your username and password to create an online account.

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