Telephone access is restricted to emergencies only between the hours of 12:00 – 13:30 and 18:00 – 18:30 at Ashby Road Surgery between these times an automated message will instruct you how to contact the practice if you need a GP in an emergency.

We are open between 10:00 – 13:30 every Saturday for those who cannot get to the surgery during the week. It is reserved for consultations only and is strictly by appointment.

Extended Access to Primary Medical Services

Evening and weekend appointments now available

From 1st October 2018 everyone in England will benefit from access to general practice appointments in the evenings and weekends at a time that is most convenient to them. This is part of a national drive to help improve access to general practice and get the best possible outcomes for patients. Further information is available at https://www.england.nhs.uk/gp/gpfv/redesign/improving-access/.

Patients who are registered at this practice can now book an appointment to see a range of clinicians including GPs and nurses on weekday evenings (after 6.30pm) or at the weekends (on Saturday and Sunday). Appointments will take place at a range of NHS settings across North Lincolnshire. Talk to the practice receptionist to discuss an appointment.

N.B. All surgery times are subject to change

Saturday morning surgeries are intended for patients who are unable to attend during the week. This is purely a surgery for patient consultations, which can be booked up to two weeks in advance, and the surgery will remain closed for all other services, eg prescription collections etc. The front door will remain closed and patients with appointments are requested to press the buzzer to gain entrance.

1. From time to time the practice may be closed for training. During such periods we will revert to out-of-hours service provision. A notice will be displayed at the surgery entrance as necessary.
2. The doctors advise that requests for non-urgent needs eg sick notes, results etc can be made over the telephone. For review of chronic illness, discussion of results and letters patient should attend morning surgery or, if necessary, an evening surgery other than Friday.
3. The doctors request that every effort is made to attend morning surgeries wherever possible.

Improved Access

The practice operates Improved Access. This is a system which improves patients' access to our doctors and nurses and means that patients can telephone on the day of illness and appointments will be available. There are also a number of appointment slots available for patients to book up to two weeks in advance.

If you require urgent medical assistance between the hours of 18:30 and 08:00 Monday - Friday, and from 18:30 Friday to 08:00 Monday, and during Bank Holidays, please dial 111. Calls to the NHS 111 service are free from both landlines and mobiles.

Additional information regarding the NHS 111 Service:

NHS 111 is a telephone service for people in Yorkshire and the Humber to call outside their GP surgery's normal opening hours if they need medical help fast but are not in a life-threatening situation.

The easy-to-remember, free-to-call number has been introduced across England to help reduce the pressure on A&E departments and the 999 service.

Available 24 hours a day, 365 days a year, the service is for people who aren’t sure if they need to go to A&E, don’t have a GP to call or generally need reassurance and advice.

On dialling 111 a team of fully trained advisers and experienced nurses will assess your condition and direct you to the local service that can help you best, when you need it.

There are now three numbers you need to know: your GP surgery, 111 for urgent healthcare advice and 999 for life-threatening emergencies.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Cedar Medical Practice will be closed for training on the following Wednesday afternoons:

• 10th January 2024
• 14th February 2024
• 13th March 2024
• 10th April 2024
• 8th May 2024
• 12th June 2024
• 10th July 2024
• 14th August 2024
• 11th September 2024
• 9th October 2024
• 13th November 2024
• 11th December 2024

The surgery will re-open as usual at 08:00 the following day. If you require urgent medical assistance when the surgery is closed please telephone 111. The NHS 111 Service will advise / direct you to the appropriate local service. Calls to the NHS 111 service are free from both landlines and mobiles.

• Friday, 29th March 2024
• Monday, 1st April 2024
• Monday, 6th May 2024
• Monday, 26th August 2024
• Wednesday, 25th December 2024
• Thursday, 26th December 2024
• Wednesday, 1st January 2025

If you require urgent medical assistance when the surgery is closed please telephone 111. The NHS 111 Service will advise / direct you to the appropriate local service. Calls to the NHS 111 service are free from both landlines and mobiles.